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ISO 9000:2000 - Introduction and Quality Management Principles
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations,
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Guidelines for an Effective Interview
For all my colleagues who were seeking for methods or ways on effective interviewing as well as its guidelines, I hope article shall serve your purpose... Guidelines for effective interviews • create the right environment • establish rapport early • allow adequate time • start off on a positive note • use open ended questions • ask specific job related questions • let
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Disagree Without Anger
If we do this, and do this sincerely, people won’t be offended at all when we don’t agree with them. It is an open minded approach and encourages others to be open-minded too. It gives us an excellent chance of coming to a genuine agreement. Disagree very gently so that it does not make a person angry. Usually people are so emphatic in their disagreement that it makes the other person dig in his
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