As T.S.Elliot has said in his poem “Choruses from the Rock" - “Where is the Wisdom we have lost in Knowledge, Where is the Knowledge we have lost in Information” Knowledge Management means management of Knowledge. Knowledge management enables the creation, communication and application of Knowledge of all kinds to achieve goals. Knowledge Management can be defined as “the art of creating value of an organization’s intangible assets". Components of Knowledge Management : -
1.People management – recognition of skills of people
2. Process management – links into the identification and deployment of practices may be associated with Business Process Reengineering.
3.Information Management In this scenario Knowledge Management appears to be a facet of Information Resource Management. Because, in the present competitive era every organization/industry is trying to tap the knowledge, which human resources of the organization and organization itself possess. Robin |
James Fallows writes in the New York Times: A current race for a solution goes by the deceptively blah name of "knowledge management," or K.M. It is an effort to bring Google-like clarity to the swamp of data on each person's machine or network, and it is based on the underappreciated tension between a computer's capacity and a person's. Modern computers "scale" well, as the technologists say - that is, the amount of information they can receive, display and store goes up almost without limit. Human beings don't scale. They have finite amounts of time, attention and, even when they're younger than the doddering baby boomers, short-term memory. The more e-mail, Web links and attached files lodged in their computer systems, the harder it can be for people to find what they really want.
If anything, the challenge of helping people find their own information is harder than what Google has done. Search engines let you explore sites you haven't seen before. Knowledge management systems should let you easily retrieve that Web page, that phone number, that interesting memo you saw last month and meant to do something with.
The current creative struggle is important because, when it yields a victor, it will leave everyone less frustrated about using a computer. What makes the struggle intriguing is that it involves two great axes of competition. On the business level, it is another installment of that ancient tale, Microsoft vs. the World. On the conceptual level, it raises basic questions about what knowledge is.
The underlying intellectual question about knowledge management is whether people actually think of knowledge as a big heap of laundry just out of the dryer, or as neatly folded pajamas, shirts and so on, all placed in the proper drawers. The "big heap" theory lies behind some of the programs: we don't care where or how things are stored; we just want to find certain pairs of socks - or P.D.F. files - exactly when we need them. The "folded PJ's" theory guides a variety of programs that let you mark information as it shows up - for instance, tagging an article you know you want to refer to later, when shopping for a new car. Brains work both ways, and the ideal K.M. software will, too.
Google's success suggests that there is a huge potential for solving a problem that people didn't realize they had until the right solution appeared. John
|
Yes, knowledge management is the hottest subject of the day. The question is : what is this activity called knowledge management, and why is it so important to each and every one of us? The writings, articles, and links here http://www.systems-thinking.org/kmgmt/kmgmt.htm offer some emerging perspectives in response to these questions. As you read on, you can determine whether it all makes any sense or not. Regards, tesmian
|
