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Hello Team, Feedback is considered as one of the most relevant function, though it is often misused and utilised in a wrong way. The difference between a motivated and a demotivated employee can be hte absence of feedback. The difference between the attrition and retention of an employee can also be attributed to feedback. So we see that, it serves best when positive feedback is given at the right time. Recently, it was a pleasure to have finished reading the book of Patrick Moore "Feedback - The Black Box " in which he mentions nicely :- Feedback helps people, teams or organisations to understand whether they are doing a good job or if there are areas in which they can improve. Feedback can be positive or negative, so the way in which feedback is given is extremely important. It can build confidence and competence if given appropriately, but if given badly it can have a negative impact. Managers are often criticised by employees for giving negative feedback yet not giving feedback when there is something positive to say. We all like to be thanked or recognised for a good piece of work! "Praise Sandwich" is a technique used by many managers - praise for some aspects of work well done, followed by constructive discussion of areas of weakness and then praise for strengths to finish off. Comments & views are welcum ?? Regards, Prof Tandon
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