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Process of Brainstorming
Human Resources » Communication Strategy


Chrm Message From: Sophiya Total Posts: 24 Join Date: 18/10/2006
Rank: Executive Post Date: 04/11/2006 03:27:46 Points: 120 Location: United States

The Process of Brainstormning :

1. Define and agree the objective.
2. Brainstorm ideas and suggestions having agreed to a time limit.
3. Categorise/condense/combine/refine.
4. Assess/analyse effects or results.
5. Prioritise options/rank list as appropriate.
6. Agree action and timescale.
7.Control and monitor follow-up.

In other words:

1. Plan and agree the brainstorming aim
Ensure everyone participating in the brainstorm session understands and agrees the aim of the session (eg, to formulate a new job description for a customer services clerk; to formulate a series of new promotional activities for the next trading year; to suggest ways of improving cooperation between the sales and service departments; to identify costs saving opportunities that will not reduce performance or morale, etc). Keep the brainstorming objective simple. Allocate a time limit. This will enable you to keep the random brainstorming activity under control and on track.

2. Manage the actual brainstorming activity
Brainstorming enables people to suggest ideas at random. Your job as facilitator is to encourage everyone to participate, to dismiss nothing, and to prevent others from pouring scorn on the wilder suggestions (some of the best ideas are initially the daftest ones - added to which people won't participate if their suggestions are criticised). During the random collection of ideas the facilitator must record every suggestion on the flip-chart. Use Blu-Tack or sticky tape to hang the sheets around the walls. At the end of the time limit or when ideas have been exhausted, use different coloured pens to categorise, group, connect and link the random ideas. Condense and refine the ideas by making new headings or lists. You can diplomatically combine or include the weaker ideas within other themes to avoid dismissing or rejecting contributions (remember brainstorming is about team building and motivation too - you don't want it to have the reverse effect on some people). With the group, assess, evaluate and analyse the effects and validity of the ideas or the list. Develop and prioritise the ideas into a more finished list or set of actions or options.

3. Implement the actions agreed from the brainstorming
Agree what the next actions will be. Agree a timescale, who's responsible. After the session circulate notes, monitor and give feedback. It's crucial to develop a clear and positive outcome, so that people feel their effort and contribution was worthwhile. When people see that their efforts have resulted in action and change, they will be motivated and keen to help again.

Any more ideas on this ??

Sophiya



Chrm Message From: proftandon Total Posts: 85 Join Date: 18/10/2006  
Rank: Manager Post Date: 04/11/2006 03:36:36 Points: 425 Location: United States

Thanks Sophiya for a lovely article on Brainstorming. I'm passionate about this subject and teaching the B-school graduates about Business Creativity.

The granddaddy creative technique, brainstorming, was the brainchild of Alex Osborn, co-founder of a major advertising agency. The procedure is simple and familiar. First you devise wild--even preposterous--ideas, and jot down every one. But the key is this: save the criticism and evaluation until this process is completed. Osborn tells us, with disarming logic, that we cannot simultaneously be creative and critical. Furthermore, he adds, wild ideas can often be "tamed" into workable solutions.

Although most people consider brainstorming a group technique, you can brainstorm by yourself as well as before a large audience. But the recommended small group, with 10 or 12 members, is usually suitable to a variety of situations. Brainstorming, I'd say, has survived for half a century because it works.

Regards,

Prof Tandon

 
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