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| Message From: barkhadoshi |
Total Posts: 24 |
Rank: Beginner |
| Post Date: 27/11/2006 02:26:08 |
Points: 120 |
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Dear Colleagues,
We are a start up company with 65 employees on board, we would like to go ahead with the Peer Recognition awards.
I would like to work out the details such as: 1) What should be the structure of the award ?
2) What should be the frequency – (monthly, quarterly etc.) ?
3) What should be the selection procedure and criteria ?
Please help me out in this . Regards, Barkha Doshi
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| Message From: raghu |
Total Posts: 21 |
Rank: Beginner |
| Post Date: 27/11/2006 02:47:42 |
Points: 105 |
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Hi Barkha,
I'm working with a BPO and we have the following incentive plans:
1. Incentive Policy- Variable Income Component (VIC)
Customer Care Executives
To reward CCEs that drive individual & team performance to meet and exceed target levels
•Variable Incentive Component (VIC) to be based on monthly performance against:
– -Team level targets of the process and
– -Targets allocated to individual CCEs in the process
Selection Procedure
•Based on CTQ’s and Targets Communicated Monthly
•Incentives only for Ratings ME and above
•Incremental Incentive for Enabling Team to meet Target
Qualifying Criteria
• 0 Unscheduled Leaves
• Maximum 2 Scheduled leaves in a month
2. Individual Performance- Par Excellence
Objective: Reward best individual performance in each process.
Eligibility: CCE/ Sr. CCE with at least EE performance.
How does the process work: Managers to nominate/ recommend and functional Leader/
Head to decide on the nominations/ recommendations.
Award details:
•Rs. 2000/- in cash to the nominated individual. Amount paid along with salary.
•Display of name on the notice board and an Appreciation letter/ Certificate.
Frequency:
•Every month.
3. Team Baxy- Par Excellence
Objective: To reward teams displaying beyond expectations sustained performance,
initiative and team work significantly impacting growth, productivity, employee satisfaction and quality.
Eligibility: CCE/ Sr. CCE.
How does the process work: Managers to nominate/ recommend and functional Leader/
Head to decide on the nominations/ recommendations.
Award details:
Rs. 500/- per team member for a team outing/ party or any other team building activity. Teams to spend and produce bills to the Finance department for reimbursement.
•Display of name/s on the notice board and an Appreciation letter/ Certificate.
Frequency: Quarterly
Hope it helps... Cheerio Raghu |
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