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Businesses fail when managers do not talk to employees or employees do not talk to customers. Everyone mistakenly believes telepathy is working. "I thought you knew I was unhappy with your performance." "You should have known I was overworked." Whenever you have doubts about something, COMMUNICATE! Talk, until the problem is resolved. When you feel stress, disagreement or resistance between you and someone near you, the wrong thing to do is ignore the problem. Instead, start communicating. When you know you should say something, say it! For example, an employee knows another employee is embezzling money and so say it. In the long run, you are always better off by communicating. Take responsibility and talk. Staying silent solves nothing. Let's CoMMuNiCaTe, Friends !! Hitesh
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