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Grade & Salary Structure in ITES/BPO Industry
Human Resources » Compensation & Benefits


Chrm Message From: sanjay04 Total Posts: 48 Join Date: 23/08/2006
Rank: Executive Post Date: 12/06/2007 12:45:12 Points: 240 Location: United States

Dear friends,

I will be thankful if you can give your inputs on the following with reference to call center industry:

1.organization structure in terms of grade and positions.
2.Salary ( or salary band ) for different levels like customer care agents, Team Leaders,Ops Manager etc
3.Salary components and their interlinkage. Monthly and annual benefits.Any other benefits,loans etc
4. Qualification and experience required for different levels.
5.Any e-group for HR people in ITES industry
6. Any sites providing info on ITES industry

Regards

Sanjay Mewar

Chrm Message From: nirosh_best Total Posts: 1 Join Date: 23/08/2006  
Rank: Beginner Post Date: 14/07/2008 01:28:35 Points: 5 Location: United States
hi sanjy..!

just go to this site and see weather your findings are there!!!!!


http://64.233.169.104/search?q=cache:yr8f_Ho3Ww0J:www.solutionexchange-un.net.in/emp/cr/res22080603.doc+BPO+industry+structure%2Bvocation&hl=en&ct=clnk&cd=1&gl=lk&client=firefox-a




good luck
Nirosh
 
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