Dear Pooja,
Is it Behavioural Events Interview(BEI) & Critical Incidents Interview(CII),if so,even if the methodology may be diff'(even in BEI there are v.diff' methodologies)the objectives of both these interviews are "to cull out the competencies",emphasising on "non-suggestive probing".Through real 'behavioural events'or 'critcal incidents',using certain methodology,we find out both the "sucess driving factors" & "sucess constraining factors",that led the sucess,not so sucess or failure of performance deliverables of those events/incidents.in short,what were the behavioural traits that led to the sucess or lack of it that led to the failure.
Dr.Argyris Christ(Harvard Psychologist who was in Dr.Mcleland's team in early '70's,in the v.famous study on COMPETENCY for U.S State dept',report of which was published in '73,which defined the modern concept of competency)who masterminded BEI for culling out competencies had shown that "people's 'espoused theories of action'(what they say they do) bear no relation to'their theories in use'(what they actualy do).
The basic principle of this competency approach is "what people think or say about their motives or skill is not credible".Only what they actualy do,facing critical incidents,is to be believed.Purpose of BEI/CII is to get behind what people say,they do to find out what they realy did.His theory is that the behavioural traits that has gone in driving sucess is a v.clear indication that in similar circumstances the traits will defenitely lead him to sucess.
For details pl' ref:COMPETENCY AT WORK-Models for superior performance.
LYLE.M.SPENSER & SIGNE.M.SPENSER,published by John Wiley & Sons inc''93.pg' 114 to 134 is on BEI.You can be an expert on BEI by undergoing a week's trg' by Hay Mcber or similar consultants & practicing it often.But 1 day orientaion is enough to give an orientation on BEI to HR Mngr's & Line mgrs',including functional/ heads,who normaly participate in the interview panels.
Tail piece-In '98,after my trg' in BEI from Hay Mcber,i read an article in ET that BEI techniques are used by negotiaters in west,to discuss with terrorists, skyjackers, kidnapers etc to get them round in releasing the captives or victims.FBI of U.S has > 50 teams trained on these tech's,who can be summoned within a couple of hours,should there be an occasion to deal with such a situation.Sucess rates are realy good!
Prof Tandon |
