I need your assistance as I am organizing Training for Communication Skills (written & oral) at my office.
The objective is to enhance the communication skills. We also need to identify the effectiveness & quality of the Training provided.
Areas for Written communication skills 1. Writing messages / replying back to the principals. 2. Communicating with clients / principals. 3. Emphasis in grammar. Putting forward things in a right manner to customer
Oral Communications Improve vocabulary to express him/ her well
I need help to prepare & design 2 separate tests for Written & Oral
Can there be a test for Oral Communications (Vocabulary)?
Pre Test To those identified for Training.- it will reflect where our staff stands before receiving training.
Post Test To those who received Training.- it will reflect where our staff stands after receiving training.
The difference between the results of these tests will reflect the effectiveness of training.
I shall sincerely appreciate any help & advice from all.
