Dear All,

what is a goal in an organization / how it is set.????????????????

pls share ur views...

Thanks

Abhishek

The goals can be framed by applying the SMART principle. The Goals or KRA's should balance the four business perspectives like :-

1. Financial
2.Customer (Internal / External)
3. Internal Business Processes
4. Learning & Growth.

Cheers

Rakhi

Regarding KRA or goals, it should be included in the follwing manner:

KRA’s/Goals to be prepared should be :-

Specific – KRA’s should be specific and should make sense.

Measurable – KRA’s should be measurable.

Achievable – KRA’s framed should be Achievable.

Related to Job – KRA’s should be Related to job.

Time Bound – KRA’s framed should be Time Bound.

And regarding goal setting it do depend on the job profile of the individual and on lines of mission & vision of the company.

srini

In brief, let us understand that:

1) each job has a job profile/job description that stipulates expected performance from the incumbent and limits to his authority in discharging his responsibilities.

2) fair study of the job profile/job description reveals certain critical areas that are vital to the over all success of the job-these are KRAs/KPAs

In planning performance for the year (or any period under review) we need both of these. In a stable organization KRAs generally remain stable for a few years. On this presumption, the KRAs give us the inputs to set performance goals for the period under review. These goals need to measurable, reasonable, achievable and mutually agreed.

All work done is measurable in terms, either of quantity or quality, cost or time! We must devise ways to measure performance on these lines.

We can make this system even more objective, but for the purpose of your query, the information provided above should suffice. This note does NOT contain direct answer to your query, but will provide you with directions to answer your own questions in this regard and help you become self-reliant!