Hi,

Do you train or do you facilitate learning?

There is a big difference:

• 'Training' implies putting skills into people, when actually we should be developing people from the inside out, beyond skills, ie., facilitating learning.

• So focus on facilitating learning, not imposing training.

• Emotional maturity, integrity, and compassion are more important than skills and processes. If you are in any doubt, analyse the root causes of your organization's successes and your failures - they will never be skills and processes.

• Enable and encourage the development of the person - in any way that you can.

• Give people choice - we all learn in different ways, and we all have our own strengths and potential, waiting to be fulfilled.

Talk about learning, not training. Focus on the person, from the inside out, not the outside in; and offer opportunities for people to develop as people in as many ways you can.

What are your thoughts and views on this ?

Warm Regards

Anuj

There is a lot of truth in what you say, however, without context, your comments don’t tell the whole story.

“'Training' implies putting skills into people, when actually we should be developing people from the inside out, beyond skills”

With compliance training, for example, we want people to behave in a very specific way. There is one way to fight an electrical fire, for example. Same with manufacturing processes: there is one way to screw the widget on to the thingy.

“analyse the root causes of your organization's successes and your failures - they will never be skills and processes”

I can’t agree with this. Our experience over the years is that skill shortfalls and poorly defined and executed processes are two significant areas where many companies are being held back from improving their performance.

There is a difference between training and development. I have said many times in this forum and others that we need to treat people as people, looking at the whole person. This includes developing them for the future. But let’s not forget or diminish the importance of training in building basic skill capabilities.