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Methods to lower Attrition in BPO/KPOs

Last post November 24, 2008 10:29 AM by masterhr. 1 repiles.

November 24, 2008 10:27 AM 1
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Join Date: November 6, 2006
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Post Date: November 24, 2008
Posts: 51
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Methods to lower Attrition in BPO/KPOs

Hi All !

I am looking for Methods / Techniques / Strategy / Tools used in the BPO / IT / ITES industry to reduce attrition in this particular sector.

I need the most strongest and frequently used method which will enable us implement the same in our organisation – Please advise..

Best Regards,

jaswinder

November 24, 2008 10:292
masterhr
Total Posts: 32
Join Date: November 6, 2006
Rank: Executive
Post Date: November 24, 2008
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Re: Methods to lower Attrition in BPO/KPOs

I request you to do the exit analysis, identify the trends and then come up with interventions.

This will certainly help in reducing attrition.

In any organization, attrition takes place but the focus should on retaining your performers.

Every organization is unique, hence it is not necessary that what has worked in other organization to curb attrition will certainly work for your organization too.

Best Regards,

masterhr