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Methods to lower Attrition in BPO/KPOs
Human Resources » Attrition and Retention

Chrm Message From: jaswinder Total Posts: 51 Join Date: 06/11/2006
Rank: Manager Post Date: 24/11/2008 10:27:22 Points: 255 Location: United States

Hi All !

I am looking for Methods / Techniques / Strategy / Tools used in the BPO / IT / ITES industry to reduce attrition in this particular sector.

I need the most strongest and frequently used method which will enable us implement the same in our organisation – Please advise..

Best Regards,


Chrm Message From: masterhr Total Posts: 32 Join Date: 06/11/2006  
Rank: Executive Post Date: 24/11/2008 10:29:19 Points: 160 Location: United States

I request you to do the exit analysis, identify the trends and then come up with interventions.

This will certainly help in reducing attrition.

In any organization, attrition takes place but the focus should on retaining your performers.

Every organization is unique, hence it is not necessary that what has worked in other organization to curb attrition will certainly work for your organization too.

Best Regards,


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