Hi shimit,

maybe im too late to reply you...

An effective training program can be define through:

i) Pre-assessment test

ii) Post-assessment test and

iii) Comparison groups

Pre-assessment test is conducted on selected employees to identify their readability before attending the training program. Participant should has basics knowledge about the course content like able to understand the interactions, able to write and etc in order to meet the course objectives.

tq..