Hi Debradutta,
You must make policies which are practically implementable else like the fat constitution of India, laws are followed more in breach. First all International calls whether roaming or not need to be approved by the initiator's manager (some minimum level).
The managers concerned must ensure that personal calls are not clubbed with travel expenses....the company can however allow a separate maximum amount per day for this purpose explicitly.
Once the business calls have been segregated, it has to be assumed that employees expend on best judgement basis, again with due approvals from their managers with lots of leniency and lattitude.
They can be advised to save costs where possible by using pre paid coupons where possible, or even get local mobile connections if the stay is longer, or get hooked to the net and use skype if they have wireless laptops or after office hours (this happens in the US due to time diffecence). But all this has to be advisory not compulsarily mandated as business exigencies are paramount bot telecom expenses. What are the views of other members on this ?? hr@work
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