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Hi friends, i work in a very organisation which is very open in its operations with the employees. its a 15 yr old company where there was no HR department. i took the charge of this dept 6 months back and streamlined a lot of things. right from starting the PMS and set up of the kra's. our office timings are from 10-6.30. we dont have a punch card in the office so i see a lot of employees coming after 10.30 and start work by 11. because of that all the customers who call up at 9.30 for various things get angry since they receive a reply v late. my managemant is against a punch card system and asked me to come up with an alternative system. i stared a system wherein the employees have to be in off by 10 or latset by 10.15 or else the admin person marks them late for the day. for a few days it was ok but now people have started sending sms to him saying that trains are late and xyz so i'll b little late pls dnt mark me late etc etc.. but if he does it once people repeat it agin and again.. help me with a system in which i can take care of the punctuality of the employees without any issues. Pooja Das |