Rekha,
The purpose of an appraisal is to determine the competency, and professionalism of each employee in the organization, and to assess the need for further training or additional challenges for the future.
The appraisal should also insure that the employee's efforts are directed toward the KRA's which are derived from the Mission. The Mission is the wheel and the KRA's are the spokes, the employees are the hub. Each department must identify with the Mission and assume responsibility for the KRA's which are within their realm of responsibility. Consequently, each employee in the department must recognize, understand and commit to fulfilling their responsibilities effectively and efficiently, thereby meeting the expecrations of the department, and the organization as a whole.
Therefore, I think that, to insure success of the appraisal plan, you must inform the personnel of the Company the natrure and scope of the appraisal, that it is a system by which employees can recognize and work toward achieving their personal and professional goals, while at the same time contributing to the success of the organization.
Those that fail to meet the basic expectations should be provided with additional assitance, or training to aid them in achieving success. The others, those who meet and perhaps exceed expectations should be given more challenges/ responsibilities in order to determine the extent of their capabilities. These will be the "fast trackers", those who may be the next leaders of the organization. They must be cultivated, nurtured and protected like any precious resource.
The process is slow, laborious and, at times, frustrating, but in the end a successful program will be the foundation of continuing profitability and success in the marketplace.
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