Is this person non-exempt or exempt? I am not sure what you mean by "FLEX THEIR SCHEDULES OUT."
I suggest you have another conversation with her and tell her she is violating company policy by working more than what her assigned hours are. Failure to conform to company rules, policies, etc., will result in termination.
You must pay her for all hours worked or risk owing treble damages when the ruling goes against you...provided she files a claim, that is.
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