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Hi..
One of my friend has faced an odd situation. She shifted her job. The salary in their office is credited on 25th of every month. She had given her resignation and the same was accepted. She left the organization on 19th. On 25th when she checked her salary she noticed that she got her complete salary without deductions.
Now she is waiting for her relieving letter. On questioning why her letter is being delayed, where as other people who left the organisation either at the same time or a day or two prior, have got their letters, the HR people (based in Mumbai; she is based and is working in Chennai), they stated that the reason her relieving letter has not been issued is because she is supposed to pay back Rs. 14,000/- to the company. On further questioning the HR stated that the reason is because they had credited her salary completely by mistake where as they should have been a deducation because she was only working till the 19th and not 25th of the month April.
Now I don't understand when it's the fault of the HR people, they should have taken care while crediting the salary, or if they had credited an extra amount, they should have called up the indiviudiual immediately when this had happened, but they didn't. They have informed her when she made an extra effort to find out why her letter was withheld. I believe this is a mistaken done at the HR level, which they didn't realise within 15-20 days after the crediting the salary and now have withheld the letter on the grounds of pay back of salary.
Can you please help me with your suggestions and what my friend should because it was the mistake of the HR. A letter that forces the HR to issue the relieving letter without her paying Rs. 14,000/-
Regards,
Priyanka |