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Salary Discrepancy by Payroll Dept. - Pls advise..
Human Resources » Industrial Law & Discipline


Chrm Message From: priyanka Total Posts: 86 Join Date: 26/09/2006
Rank: Manager Post Date: 20/02/2012 06:49:39 Points: 430 Location: United States

Hi..

One of my friend has faced an odd situation. She shifted her job. The salary in their office is credited on 25th of every month. She had given her resignation and the same was accepted. She left the organization on 19th. On 25th when she checked her salary she noticed that she got her complete salary without deductions.

Now she is waiting for her relieving letter. On questioning why her letter is being delayed, where as other people who left the organisation either at the same time or a day or two prior, have got their letters, the HR people (based in Mumbai; she is based and is working in Chennai), they stated that the reason her relieving letter has not been issued is because she is supposed to pay back Rs. 14,000/- to the company. On further questioning the HR stated that the reason is because they had credited her salary completely by mistake where as they should have been a deducation because she was only working till the 19th and not 25th of the month April.

Now I don't understand when it's the fault of the HR people, they should have taken care while crediting the salary, or if they had credited an extra amount, they should have called up the indiviudiual immediately when this had happened, but they didn't. They have informed her when she made an extra effort to find out why her letter was withheld. I believe this is a mistaken done at the HR level, which they didn't realise within 15-20 days after the crediting the salary and now have withheld the letter on the grounds of pay back of salary.

Can you please help me with your suggestions and what my friend should because it was the mistake of the HR. A letter that forces the HR to issue the relieving letter without her paying Rs. 14,000/-

Regards,

Priyanka

Chrm Message From: laxmi Total Posts: 21 Join Date: 26/09/2006  
Rank: Executive Post Date: 21/02/2012 05:34:13 Points: 105 Location: United States

She has to pay back rest of the amount. And this is very simple that how many days she had worked only she is entitled to be paid of that amount.

Chrm Message From: priyanka Total Posts: 86 Join Date: 26/09/2006  
Rank: Manager Post Date: 21/02/2012 05:36:18 Points: 430 Location: United States

Hi..

But my question is when the HR knew that she has given her resignation, they had accepted the resignation, it's on their part to look after the salary, and the resignation, etc., then when this is a discrepancy at their end why should the individual suffer.

Had they informed her immediately, that would have been different, but they didn't. When she made an extra effort to find out why her relieving letter was withheld, its then when she was informed about the discrepancy.

So first of all it was the mistake of the HR to pay the complete salary, second mistake they didnt bother to inform the individual and on top of it when she questioned them only then they opened their mouth.

So this clearly shows that the HR is good for nothing and they should be taught a lesson.

Regards,

Priyanka

 

Chrm Message From: jana venkata Total Posts: 22 Join Date: 26/09/2006  
Rank: Executive Post Date: 21/02/2012 05:37:32 Points: 110 Location: United States

Please do not try to ponder over whether the HR of that ‘so-called’ company made a mistake or not.  I am also of the view that The Company does not have a “Clearance Formality” in vogue.  Yes; many companies do not give any seriousness to this important issue (The Clearance Formality).  Had it been there, your friend would not have got the entire salary credited.  Now that the salary has been ‘erroneously’ credited, there is no meaning in tenaciously holding on that money that she has not earned.  She will have the legal entitlement only for the money earned, yes, THE MONEY EARNED for the days that she worked for the company, and not any more. 
 
Your friend has the need for The Relieving Letter.  If she feels the ‘seriousness’ for obtaining that letter, she has to clear the dues to the company and approach the management for the ‘letter in question’, rather than just procrastinating the issue meaninglessly.
 
 

Chrm Message From: bijay.rana Total Posts: 18 Join Date: 26/09/2006  
Rank: Executive Post Date: 21/02/2012 05:39:04 Points: 90 Location: United States
Dear Priyanka,
 
At the end of the day, we are all humans and prone to committing mistakes.Being in HR does not mean we are GODS and do not have the right to make mistakes! For that matter your friend as well could have informed the HR of the excess salary credit - but she did not do.You know what - all of us are happy if we get something in excess and get pained when something is snatched (Please do not take it personally - I am talking in general). I myself have seen cases where employees come fighting for a deduction of Rs. 50  and very happily get away with an excess credit of Rs 500.So as Mr.Naim rightly said - she should return the excess amount rather than getting into the controversy of teaching lessons.
Bijay
 

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