What about a time where you really misjudged a person? Perhaps you saw the way a person was dressed and during a conversation you discounted what the person said. Not only that, when you spoke to the individual, you did so in a condescending manner. Then, as the conversation progresses, you find the person actually had a graduate degree, is a published author and a professor. Wow, what an embarrassment! It's hard to recover from that interpersonal goof for sure.
Rest of the article can be read at http://www.winnipegfreepress.com/opinion/columnists/value--differences-we-live-in-a-diverse-world--and-must-welcome-all-to-workplace-59119082.html