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Change Management: Tell 'what' to do but not 'how'

January 20, 2016 07:45 AM 1
Total Posts: 32
Join Date: February 11, 2009
Rank: Executive
Post Date: January 1, 1970
Posts: 32
Location: India

Change Management: Tell 'what' to do but not 'how'

Dear colleagues,

A woman who had worked all her life to bring about good met God and asked that He must grant her one wish. "Before I die let me visit both hell and heaven." God granted her wish. 

Immediately, she was whisked off to a great banqueting hall. The tables were piled high with delicious food and drink. The people who were sitting around the tables looked miserable, wretched and starving. "Why are they like this?" she asked the angel who accompanied her. "Look at their arms," the angel replied. She looked and saw that long chopsticks were attached to the people's arms and secured above their elbow. Unable to bend their elbows, the people aimed the chopsticks at the food, missed every time and sat hungry, frustrated and miserable. "Indeed this is hell! Take me away from here!" 

She was then whisked off to heaven. Again she found herself in a great banqueting hall with tables piled high with delicious food and drink. Around the tables sat people laughing, contented and joyful. "No chopsticks I suppose," she said. "Oh yes there are. Look - just as in hell they are long and attached above the elbow but look... here people have learnt to feed one another". 


Set the objectives without telling employees how to achieve. This will  give them a free hand in planning and executing in their own way and increase their creativity and contribution.