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Misleading Communication
Human Resources » Communication Strategy

Chrm Message From: troger Total Posts: 21 Join Date: 03/10/2006
Rank: Executive Post Date: 04/11/2006 03:42:11 Points: 105 Location: United States

There was a security guard who continued to be deployed for 3 years in the same establishment.. One night he got drunk. This was the first time it ever happened.. The duty manager recorded it in the log book,; 'The security guard was drunk tonight'. The guard read it and he knew this comment would affect his career, so he went to the duty
manager ,apologized and asked the manager to add that it only happened once in 3 years which was the complete truth. The manager refused and said,: what I have written here is the truth. The next day it was the guards turn to fill in the log. He wrote, 'The duty manager was sober tonight.' The manager read the entry and asked the guard to change or add to it explaining the complete truth because this implied that the manager was drunk every other night. The guard told the manager that what he had written in the log was the truth.

Both statements were true but they conveyed misleading messages

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