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Case of Misplaced Communication
Human Resources » Case Studies

Chrm Message From: proftandon Total Posts: 101 Join Date: 04/09/2006
Rank: Leader Post Date: 11/11/2006 01:35:59 Points: 505 Location: United States

I came through this case of 'misplaced communication' from one of my colleagues. The incident happened few years back when these kids were 9 yrs, 7 yrs and 4 years old.

My friend had been to Mumbai for some work. While at Mumbai, he purchased a toy gun for his sons. The toy gun used to make sound of firing bullets.

When he returned back from Mumbai, all the three sons came running asking whether their dad had brought any thing for them. The dad opened his bag and opened the toy gun. His wife saw the price tag of the gun and asked , " this is merely a toy gun, made of plastic.Why it is so costly ?" My friend replied "It is costly because of two reasons. Firstly, it is made of non - toxic plastic and secondly, it is made of un-breakable plastic". The three young boys happily took the toy gun and went to their room to play with it.

After about one hour, the lady went to kids' room to call them for lunch. She found that the toy gun was lying broken in two pieces and her three sons were busy with their studies. She kept on asking as to who had broken it, but none of the three guys was forthcoming with a reply.

What went wrong in this case ?

My friend had made mistake of his life by telling in front of his sons that the gun was made of unbreakable plastic

What is the learning from this story ?

It is essential to be watchful while talking anything. As is known in hindi, it is necessary to examine - STHAAN, KAAL and PATRA around us,before we talk out anything. Translated to english, these are called :-

STHAAN = Place
KAAL = Time
PATRA = Person


Prof Tandon

Chrm Message From: amarjeet Total Posts: 40 Join Date: 04/09/2006  
Rank: Executive Post Date: 11/11/2006 01:40:08 Points: 200 Location: United States

Dear Prof,

That was a wonderful depiction of a real life incident. I agree to the fact that many a times, we tend to speak something which turns out to be flat on our face soon after.

This incident proves how very careful we might have to be when dealing with different situations even during such petty instances. But I think, we sometimes do tend to say things which we aren't sure for ourselves but just assuming to percieve that confirmative behavior from the people around us.

Last, this was a fantastic story to have learnt, also considering the significance of Sthaan, Kaal & Patra.

Thanks for sharing, we need to give a thought too..

Chrm Message From: hrtech Total Posts: 32 Join Date: 04/09/2006  
Rank: Executive Post Date: 11/11/2006 01:42:20 Points: 160 Location: United States

Absolutely true, and one must be even more careful while speaking or doing anything in front of children as their curiousity is unpredictable. Wonderful learning.

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