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Balancing Strong Behaviors And Strong Results
Human Resources » Organization Development

Chrm Message From: janak_champaneri Total Posts: 18 Join Date: 26/05/2008
Rank: Executive Post Date: 26/10/2009 11:00:16 Points: 90 Location: United States

Dear all,

For a company to produce long-term, sustainable performance, its leader must develop a culture bedded in strong values that also encourages strong results through process discipline and entrepreneurial thinking.

- When effecting change within a business, the change must start with the employees.
- Leaders who focus on short-term results only won't be able to turn around a company that is in trouble.
- To create improvement, leaders must drive improvement by creating a values-oriented culture, building process discipline, and encouraging entrepreneurial thought.
- A leader must drive these things – culture, discipline, and innovation – equally in order to bring about sustainable performance for the long run.

Ideas for Action

- As a chief executive officer, hire an independent company to survey the overall satisfaction level of employees. Identify two changes that can be made to immediately improve morale and implement those changes as soon as possible. Revisit morale levels annually.
- As a division head, meet with other senior managers and discuss ways in which to get employee buy-in when the company is undergoing a turnaround. Assign two different managers to lead the charge of the two best ideas.
- As a department head, review current process guidelines. Enlist the help of staff to create changes that result in improved performance, either as a function of time savings or profit gain.
- When developing a strategy for change, list specific goals for the next three-, six-, and nine-month periods, and then bi-annually thereafter for a minimum of five years.
- Be sure to create initiatives that specifically address process discipline, entrepreneurial thinking, and corporate culture.
- Research three or four failed business ventures within the last seven years. What were the contributors to failure? Evaluate whether any of these same contributors are present in the current organization and use what others have learned to make improvements before it's too late.