According to Scott, “Human Relations is a process of an effective motivation of individuals in a given situation in order to achieve a balance of objectives which will yield greater human satisfaction and help accomplish company goals.” Scope of Human Relations nEvery person brings a set of talents, ambitions and experience, matching them to a standardised technology is a challenge. Organisational aspects such as size, geographic location and degree of automation define the scope. nInnovation in technology requires the restructuring of job roles and responsibilities. nPromotion of individual to positions of greater responsibility creates a need for changed behaviour which in turn creates HR problems. nInexperienced workers may not be able to perform their roles or tasks in work groups in a competent manner. This also creates disputes between them and their co workers.