Last post December 4, 2019 10:32 AM by debora. 1 repiles.
Hi All, Can someone help me in providing different appraisal methods in BPO industry Specific to Technical Support Department. Thanks a lot in advance.
Business Process Outsourcing (BPO) is relatively a new sector in the Indian industry, but has established itself well and is growing at a rapid rate. BPO sector offers handsome initial salary, good growth and many other benefits to its employees. Keeping in mind the attrition rates in the sector, the performance measurement and appraisal processes are of extreme importance in BPO’s. It is often used as one of the tools to retain the employees.